Chainwave · Legal
Last updated: April 2025
This Privacy Policy explains how Chainwave Marketing Limited ("ChainWave", "Company", "we", "us", or "our") collects, uses, stores, shares, and otherwise processes personal data when you access our website, contact us, participate in our events or programs, or use our services.
Chainwave Marketing Limited is a company incorporated in the Innovation City Free Zone, Ras Al Khaimah, United Arab Emirates, with its registered office at Office A, Innovation City Business Centre, RAK BANK ROC Office, Ground Floor, Al Rifaa, Sheikh Mohammed Bin Zayed Road, Ras Al Khaimah, UAE, and operates as a licensed media and marketing consultancy under the Innovation City Authority.
By accessing our website or using our services, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.
This Privacy Policy applies to personal data collected through:
We may collect and process the following categories of personal data:
Where relevant, we may collect limited payment-related information such as payer name, billing contact details, transaction references, invoice details, and payment status. We do not state here that we store full card data unless separately supported by your payment infrastructure.
We may collect personal data:
We may use personal data for the following purposes:
Where applicable, we process personal data on one or more of the following grounds:
We may send you updates, invitations, newsletters, or promotional communications where permitted by law or where you have requested or consented to receive them.
You may opt out of marketing communications at any time by using the unsubscribe link in the communication or by contacting us directly. Opting out of marketing messages does not affect service-related or transactional communications.
Our website may use cookies, analytics tools, pixels, and similar technologies to:
You may manage cookie settings through your browser or device settings. Please note that disabling certain cookies may affect website functionality.
We may disclose personal data to the following categories of recipients where reasonably necessary:
We do not sell personal data in the ordinary course of our business.
Because we operate internationally, your personal data may be transferred to, stored in, or accessed from jurisdictions outside your country of residence, including jurisdictions that may have different data protection standards.
By using our website or services, you acknowledge that your information may be processed in the United Arab Emirates and other jurisdictions where we or our service providers operate, subject to appropriate safeguards where required by applicable law.
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Retention periods may vary depending on the nature of the data and the purpose for which it was collected.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, storage system, or electronic communication method is completely secure. Accordingly, we cannot guarantee absolute security.
Our website or communications may contain links to third-party websites, platforms, event pages, ticketing systems, wallets, exchanges, or services. We are not responsible for the privacy practices, content, or security of third-party services.
You should review the privacy policies of those third parties before providing your personal data to them.
Please do not provide sensitive personal data unless it is reasonably necessary for a specific service request and you voluntarily choose to do so. Where you provide dietary, accessibility, travel, or similar information for event coordination, you acknowledge that such information may need to be shared with relevant service providers solely for operational purposes.
Our website and services are not directed to children, and we do not knowingly collect personal data from individuals under the age of 18. If you believe a child has provided personal data to us, please contact us so that we may take appropriate action.
Subject to applicable law, you may have the right to request:
These rights are not absolute and may be subject to legal, regulatory, contractual, or operational limitations. To exercise any such rights, please contact us using the details below.
We may modify, suspend, or discontinue parts of the website at any time. This does not affect any privacy rights you may have under applicable law. Privacy requests may still be submitted using the contact information below.
We may update or revise this Privacy Policy from time to time. Any updated version will be posted on this page with a revised "Last updated" date.
Your continued use of the website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy.
If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact:
Chainwave Marketing Limited operates as a licensed media and marketing consultancy under the Innovation City Authority. The Company is not a regulated financial institution, investment firm, bank, broker-dealer, or payment service provider, and does not undertake regulated financial activities unless expressly stated otherwise.